FAQ – Théard Collection
Q: Where do you ship?
A: We ship worldwide! All orders ship from the U.S.
Q: How long does shipping take?
A:
- US: 3–7 business days
- International: 7–14 business days (customs may vary)
Q: Can I return my order?
A: Yes. You have 14 days from delivery to request a return. See our Return Policy for details.
Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking email with a link.
Q: Do you restock items?
A: Most items are limited drops. If an item sells out, it may not return. Follow us on Instagram [@theardofficial] for restock alerts.
Q: What payment methods do you accept?
A: Visa, MasterCard, Amex, Discover, PayPal, Apple Pay, Klarna (if enabled).
Q: Can I cancel or change my order?
A: If your order hasn’t shipped yet, contact us ASAP at support@theardcollection.com.
Q: What size should I choose?
A: See our Size Guide for full fit charts.